Privacy Policy
Last Updated: 1 Mar 2024
Introduction
Your privacy is important to us. It is Greenmoons’s policy to respect your privacy regarding any information we may collect from you through our website; www.greenmoons.co.th.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Our app or website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites. Greenmoons is not responsible for the privacy policies of the app or websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You may contact these entities directly if you have any questions about their use of the information that they collect.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Personal data
Who is responsible for your personal data?
Greenmoons is responsible for the personal data collected and processed by us and our subcontractors within the framework of our services (the “Greenmoons Services”) and for the processing of personal data through our digital channels, such as this website and/or other future digital touchpoints.
Kinds of personal data processed
Personal data is information which helps to identify a person and therefore information that can be led back to a person. It includes name, telephone number, address, e-mail and username. Greenmoons also uses cookies to enhance our service to you. More detailed information on how we use cookies can be found under the section ”Cookies” below.
We can also collect data from your device that can tell us if you are browsing from a computer or mobile phone and the browser that you are using. We also collect data on how you use Greenmoons Services, information about the features you use. This may also include information about IP address and settings.
How do we collect your personal data?
We collect personal data when you use Greenmoons Services or in any other way interact with us. The data is collected through the following procedure:
Information that you share with us. When you register yourself to our website to request for us to contact you back and/or contact our service team for support. When you sign up for our email newsletter, one of our events, apply for a job with us or perform other activities within the framework of the Greenmoons Services when providing information about yourself, such as name, phone number, email address and content of messages. Personal data is usually provided by you actively providing us with filled out online forms, send emails or give us feedback through features created for that purpose.
Some personal data is collected by analyzing the way you interact with Greenmoons Services and our products, such as website cookies and information (IP address, language settings and push notification settings) that we get from the way you use your device (mobile phone, computer or tablet) when using Greenmoons Services.
What do we do with your data?
The reason for processing personal data is to improve the Greenmoons Services for you. That we have the opportunity to (1) provide and administrate your access to Greenmoons service, (2) fulfill our contractual and legal obligations, (3) to answer your query on our products and services, (4) improve your user experience, (5) send you information and direct marketing through email or any other way, (6) further develop our services and (7) prevent, limit and investigate misuse of Greenmoons Services.
The processing of personal data in accordance with points 1 to 3 above is done with fulfillment of an agreement as a legal basis (if the processing is necessary to fulfill our contractual obligations to you) or a legitimate interest. The processing of personal data in accordance with points 4 to 7 above is done with a legitimate interest as a legal basis, where Greenmoons’s legitimate interest is to be able to exercise its rights and obligations under the agreement with the customer company and to market our products and services.
How long do we store your personal data?
Greenmoons will take reasonable steps to store personal data only for as long as necessary in order to fulfill the purposes of which it was collected in the first place. Otherwise we will delete personal data in accordance with applicable law. We store your personal data for as long as it’s necessary for us to be able to fulfill our commitment, i.e. provide Greenmoons Services, invoice or handle complaints.
Who can we share your information with?
Greenmoons may share your personal data to partners who perform services on behalf of Greenmoons. These recipients only have the right to process your personal data in connection with performing a service for Greenmoons, e.g. to deliver an ordered item to you or to send marketing and sales promotion. We require these providers to protect your personal information in accordance with this Privacy Policy and not use or disclose your personal information for any purpose other than to provide us with agreed products or services. We may also disclose your personal information to authorities, such as the Court or Police Department, if we are required by law to do so.
Security
Greenmoons takes all appropriate security measures necessary to protect your personal data from unauthorized access, alteration or destruction. However, it always involves a risk of disclosing personal data via digital channels as it is not entirely possible to protect computer systems from intrusion.
Your rights
You have the right to contact Greenmoons at any time in order to exercise your rights under applicable data protection laws.
The right to be forgotten: You have the right to request the deletion of your personal data in the event that the data is no longer necessary for the purpose for which it was collected (the right to be forgotten).
The right to information: You have the right to receive information about how your personal data is processed. This is done through this Privacy Policy.
The right to limit the processing of your personal data: You have the right to limit the personal data. In such a case, the processing of your personal data may only take place for certain limited purposes.
Right to object to marketing: You have the right to object Greenmoons’s processing your personal data for marketing. If you object to this, Greenmoons has to discontinue all marketing to you without undue delay.
External links
In our digital channels, there may be external links to other websites provided by other companies outside the Group. This privacy policy does not apply to these websites and you should therefore read the privacy policies of those websites before disclosing personal information.
Amendments and Modifications
We reserve the right to modify this Policy and its terms as they relate to this Privacy Policy at any time. If such changes occur, the latest version will be available on our website, www.greenmoons.co.th
Contact
If you wish to get in touch with us regarding our Privacy Policy, please dpo@greenmoons.co.th
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
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